I was confused at first when i got there in how to find the elevator, Aloisia answered immediately and actually facetimed me to show me how to get there. The hotel was immaculate, it was so clean and smelt wonderful. Has everything you need to cook, access to netflix, comfortable bed, big bathroom and tub. I absolutely loved the balcony, sitting out in the morning and the view of the pool was so relaxing and quiet! They had tons of food restaurants and gas stations in the area. Ms. Aloisia responded almost immediately each time i messaged her and was sweet and very communitive. This was my very first time renting an Air BNB and i was nervous and she made everything sooo smooth, I will 100% be back!